Privacy Policy

Last updated: 21 May 2026

This Privacy Policy describes how Rungreen Business Venture Pvt. Ltd. ("Rungreen", "we", "us", "our") collects, uses, stores, and shares personal information when you interact with our website, event booking pages, and Meta Lead Ads (Facebook and Instagram lead forms).

1. Information We Collect

We may collect the following personal information:

Identity and contact data: name, email address, mobile number, city, and state.
Event-related data: selected event, ticket category, race preferences, and participant details.
Health and safety details you voluntarily provide: age, blood group, emergency contact.
Marketing lead data from Meta Lead Ads forms: ad campaign source, form responses, and consent status.
Technical data: IP address, browser type, device information, and website interaction data via analytics tools and Meta Pixel (if enabled).

2. How We Collect Data from Meta Lead Ads

When you submit a lead form on Facebook or Instagram, Meta shares your submitted details with us. We process this information to respond to your inquiry, provide event information, and support registration follow-up.

3. Why We Use Your Data

To contact you regarding event registrations, schedules, race kits, or service inquiries.
To process bookings and participant management.
To send important transaction and event updates.
To share relevant promotional communication (you can opt out anytime).
To improve campaign targeting, event operations, and customer support quality.

4. Legal Basis and Consent

For Meta Lead Ads and website forms, we rely primarily on your consent and our legitimate business interests in responding to requests and delivering event services. By submitting a lead or form, you agree to this Privacy Policy and to being contacted by Rungreen via call, SMS, email, or WhatsApp.

5. Data Sharing

We do not sell your personal data. We may share data only with:

Operational service providers (payment gateways, email/SMS providers, CRM tools).
Event partners and vendors where required for race-day execution and participant support.
Government or law-enforcement authorities when legally required.

6. Data Retention

We keep personal data only as long as necessary for inquiry handling, event management, legal compliance, and record-keeping. Meta lead data is generally retained for up to 36 months, unless a longer period is required by law or you request deletion earlier.

7. Your Rights

You can request to access, update, or delete your personal data at any time by contacting us.

Email: support@rungreen.in
Phone: +91-8887608236

8. Data Deletion for Meta Lead Ads

If you submitted your details via a Facebook or Instagram lead form and want your data removed, email us at support@rungreen.in with subject line "Meta Lead Data Deletion Request". We will verify and process your request in a reasonable timeframe.

9. Security

We use reasonable technical and organizational safeguards to protect personal data. No digital platform can guarantee 100% security, but we continuously review our controls.

10. Children's Privacy

Our marketing and lead forms are intended for users who are legally capable of giving consent. Where participants are minors, parent or guardian details may be required for registration.

11. Policy Updates

We may update this policy from time to time. Any revised version will be published on this page with an updated date.

12. Contact

Rungreen Business Venture Pvt. Ltd.
Lucknow, Uttar Pradesh, India
Email: support@rungreen.in
Phone: +91-8887608236

This policy is designed to support Meta Lead Ads compliance requirements for lead data transparency.